code of practice
Arcadia is upheld to the General Insurance Code of Practice. The objectives of this Code are to:
- Commit us to high standards of service
- Promote better, more informed relation between us and you
- Maintain and promote trust and confidence in the general insurance industry
- Provide fair and effective mechanisms for the resolution of complaints and disputes between us and you
- Promote continuous improvement of the general insurance industry through education and training
You can obtain a copy of the Code from the General Code of Practice website
INSURANCE TOOLKIT
Need to dot your I's and cross your T's? No worries; all the details are here.
From 1 July 2019 these products are no longer being issued by the Hollard Insurance company. For existing policy holders, our claims handling process is not affected by this change and will continue to assess and handle new and existing claims in accordance with the Hollard Policy Wording and Product Disclosure Statement. For new or existing claims, please click on the “Claims” tab and follow the instructions.
If you have any enquiry please contact
Home and Contents Product Disclosure Statements and Key Fact Sheets
This PDS applies to the following products
- Home and Contents Cover
- Home Cover Only
- Contents Cover Only
Landlord Product Disclosure Statement
This PDS applies to the following products:
- Arcardia Landlord Insurance
